Help Desk & Troubleshooting
Remote support for workstation issues, software problems, account access, printers, peripherals and everyday technical interruptions.
Ambrose Web Tech helps local businesses keep computers, users, cloud tools, networks and everyday technology working reliably without building a full in-house IT department.
Choose project-based help for a specific issue or ongoing managed support for recurring technology needs.
Remote support for workstation issues, software problems, account access, printers, peripherals and everyday technical interruptions.
User setup, email configuration, permissions, shared drives, MFA, account cleanup and basic administration.
Small-business router, wireless, connectivity and network troubleshooting, plus coordination with internet and hardware vendors.
New-user setup, workstation preparation, onboarding, offboarding, access changes and organized device support.
Review and setup of practical backup options, recovery planning and basic continuity measures for important business data.
MFA, account hygiene, endpoint protection coordination, access reviews, updates and other practical small-business security improvements.
A single technical point of contact for internet providers, software vendors, hardware purchases, migrations and troubleshooting handoffs.
Recurring IT assistance for businesses that want dependable support and technology guidance without hiring a full-time IT employee.
Managed plans use a 5-user minimum. Hardware, licenses and major projects are quoted separately.
$165/hr onsite with a 2-hour minimum. After-hours/emergency support is $250/hr with a 2-hour minimum.
5-user minimum. $595 monthly minimum. Remote help desk, monitoring, patching, cloud administration and user support.
5-user minimum. $845 monthly minimum. Adds proactive security, backup monitoring, priority support and up to 2 onsite hours monthly.
5-user minimum. $1,145 monthly minimum. Expanded outsourced-IT support, enhanced oversight and up to 4 onsite hours monthly.
Eligible founding clients may receive introductory rates of $99 / $149 / $199 per user per month for the first 12 months when written into the service order.
Request an IT AssessmentRemote support is available for many issues, with scheduled local on-site support available when the work requires someone physically present.
Explore local service information for your city, including managed IT, on-site support, website services and automation.
Managed IT, help desk, web services and business automation.
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View Boulder City services →Ambrose Web Tech is a fit for professional offices, local service companies, small retail operations, contractors, hospitality-related businesses, nonprofits and other small organizations that need a dependable technical resource.
Support can be scoped for one-time projects, recurring maintenance or an ongoing managed-service relationship based on users, devices, locations and support needs.
Send the issue, number of users or devices, business location and the type of support you need. We will review the request and recommend the next step.
Request IT Support